Robot-native field service. Every repair sealed, traceable, audit-ready.
Fieldron is the field service management platform built for humanoid-robot manufacturers — from fault detection through guided repair and component traceability, in one compliance-grade workflow.
One compliance-grade workflow, fault to FRACAS.
Six tightly-coupled stages take a fleet fault from the moment it lands to the reliability insight it becomes — nothing dropped, nothing un-sealed.
Fault ingestion
Fleet faults flow in from the OEM cloud, get classified against a governed taxonomy, and open cases automatically.
Case & SLA engine
P0–P3 severity, auto-pausing SLA clocks, and breach escalation keep every repair on the clock.
Skill-based dispatch
Cases route to the lowest-loaded technician whose certifications match the work.
Guided repair
Evidence-gated SOP checklists seal each step into an immutable, audit-ready repair record.
Component traceability
Every part swap is recorded against a serial — full genealogy from manufacture to field service.
Reliability analytics
Cross-fleet failure modes and hazard-rate curves turn sealed repairs into FRACAS-grade insight.
Every step seals itself into the record.
Technicians work an evidence-gated SOP checklist. Each completed step is hashed and written to an immutable repair record the moment it's done — so the audit log is finished before the panel is closed.
Full genealogy, manufacture to field.
Every part swap is recorded against a serial. Follow any component's whole life — and feed it straight back into cross-fleet reliability.
